I've tripped over my RK-3E pedal cable and detached it from the wheel - what should I do?

Should the pedal cable become forcibly detached from the wheel due to a trip/fall, seek advice from Potclays immediately. DO NOT ATTEMPT TO RE-ATTACH! This can cause a power surge causing irreparable damage to the PCB. A replacement PCB is very costly, but a replacement pedal cable is not. Please contact Potclays with your serial number.

Prevention is better than cure: When you first receive your wheel, we recommend you wrap the pedal cable once around the leg of the wheel and secure with a zip tie. If a trip occurs, the zip tie takes the impact and not the socket.